If you are not satisfied with the level of service and care you have received whilst attending an event, course, activity or about the work of Research in Practice, contact us.
Research in Practice is a department of The Dartington Hall Trust. As a registered charity, The Dartington Hall Trust exists for the benefit of those people who choose to take part in the activities it runs. The Dartington Hall Trust aims to provide high-quality events, courses and participatory activities.
If you are not satisfied with the level of service and care you have received whilst attending an event, course, activity or about the work of Research in Practice more generally, please contact us.
You can write to us or email us:
Research in Practice
Once we receive your complaint
It will be handled in the following way:
- We will send you a response within three working days. This will acknowledge your complaint and ask for any further details necessary. We will also let you know the name of the person who will deal with your complaint.
- Once we have received in writing from you any additional information we requested, we will start to investigate your complaint.
- We will then write a response to you within 15 working days. It will outline the response received above, and any action Research in Practice intends to take as a result of your complaint.
- If, after this, you have continuing concerns you may write to or email the:
The Dartington Hall Trust
The Elmhirst Centre